人的记忆力会随着岁月的流逝而衰退，写作可以弥补记忆的不足，将曾经的人生经历和感悟记录下来，也便于保存一份美好的回忆。相信许多人会觉得范文很难写？以下是我为大家搜集的优质范文，仅供参考，一起来看看吧
英文道歉信作文篇一
the purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your internet high speed service.
i just returned from vacation this week and found your file in my in-basket. as soon as i reviewed your case it was clear that somehow your jau. 20th request for a change in service had somehow slipped through the cracks. the only possible explanation i can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
consequently, i have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. there fore, your account will not be billed until june of this year.
ms. winston, let me assure you that what happened in your case is not typical of cablenet’s level of customer service. we continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
if you have any questions please don’t hesitate to call me at*******.
yours in service
tony
英文道歉信作文篇二
dear kate:
excuse me for my long delaying in returning to you your robinson crusoe which i read through with great interest.
i had finished reading the book and was about to return it when my cousin came to see me. never having seen the book, she was so interested in it that i had to retain it longer.
however, i hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
thanking you again for the loan.
sincerely yours,
亲爱的凯特:
对不起为我的长延迟回到你鲁宾逊漂流记,我以极大的兴趣阅读。
我已经读完了这本书,正要返回它,我的表弟来见我。从来没有看过这本书,她非常感兴趣,我必须保留它了。
然而,我希望针对提供的.额外的喜悦从而你的书,你会忽略我的疏忽没能提前返回。
再次感谢你的贷款。
谨致问候,